TFC's service offerings are based on the fundamental belief that for any business to grow and prosper in today's highly competitive marketplace, it must strive for the highest level of Customer satisfaction - of both its internal and external Customers. This can be achieved through:

                      * Communicating and working better
                         together with Customers to improve
                         performance and ease of doing
                         business

                      * Creating an organisation that is 
                          truly Customer focused 


                       * Developing its people's skills and
                           attitudes - especially in effective
                           teaming for Customer satisfaction




The tfc approach is one of consulting,coaching and facilitation - often in a workshop environment - with the aim of helping clients to develop and improve their own personal capabilities as well as their business performance